I received an email from a feeder who said that a TC officer came up and told her off for feeding in her estate. He then proceeded to call the police and was apparently quite rude with her. The police officer apparently told her that she could complain about the officer too. The feeder then got worried and thought about relocating the cats.
Relocation should only ever always be the last option. Removing the cats just means new cats will move in. You cannot keep removing cats forever - nor does it help.
In this case, I urged her to call up the TC and complain. She is thinking of waiting to see the MP, which is fine - but she can also make a complaint based on the behaviour of the officer. For example, the officer does not seem to know what is allowed or not allowed under the bylaws, and is trying to threaten her - all of which is pretty bad customer service. You can, and should, complain to the TC if the officer is in any way rude or threatening. It's just bad service - and every town council officer is the face of their TC and should be expected to adhere to a certain standard of service.